Distech HVAC Inc (“us”, “we”, “our”) cares about your privacy. This privacy policy (“policy”) will help you understand how we uses and protects the data you provide to us when you visit and use distechhvac.ca (“website”, “service”).
We reserve the right to change this policy at any given time, of which you will be promptly updated. If you want to make sure that you are up to date with the latest changes, we advise you to frequently visit this page.
Purpose
The purpose of this privacy policy (this “Privacy Policy”) is to inform users of our Site of the following:
The personal data we will collect;
Use of collected data;
Who has access to the data collected;
The rights of Site users; and
The Site’s cookie policy.
This Privacy Policy applies in addition to the terms and conditions of our Site.
What User Data We Collect
When you visit the website, we may collect the following data:
We may also collect the following data when you perform certain functions on our Site:
This data may be collected using the following methods:
Filling a form
Why We Collect Your Data
We may be collecting your data for several reasons:
Safeguarding and Securing the Data
Distech HVAC Inc is committed to securing your data and keeping it confidential. Distech HVAC Inc has done all in its power to prevent data theft, unauthorized access, and disclosure by implementing the latest technologies and software, which help us safeguard all the information we collect online.
Our Cookie Policy
Once you agree to allow our website to use cookies, you also agree to use the data it collects regarding your online behavior (analyze web traffic, web pages you spend the most time on, and websites you visit).
The data we collect by using cookies are used to customize our website to your needs. After we use the data for statistical analysis, the data are completely removed from our systems.
Please note that cookies don’t allow us to gain control of your computer in any way. They are strictly used to monitor which pages you find useful and which you do not so that we can provide a better experience for you.
If you want to disable cookies, you can do it by accessing the settings of your internet browser.
Links to Other Websites
Our website may contains links that lead to other websites. If you click on these links, Distech HVAC Inc is not held responsible for your data and privacy protection. Visiting those websites is not governed by this privacy policy agreement. Please make sure you read the privacy policy documentation of the website you go to from our website.
Restricting the Collection of your Personal Data
At some point, you might wish to restrict the use and collection of your personal data. You can achieve this by doing the following:
Distech HVAC Inc will not lease, sell or distribute your personal information to any third parties, unless we have your permission. We might do so if the law forces us. Your personal information will be used when we need to send you promotional materials if you agree to this privacy policy.
How We Use Personal Data
Data collected on our Site will only be used for the purposes specified in this Privacy Policy or indicated on the relevant pages of our Site. We will not use your data beyond what we disclose in this Privacy Policy.
Who We Share Personal Data With
Employees
We may disclose user data to any member of our organization who reasonably needs access to user data to achieve the purposes set out in this Privacy Policy.
Other Disclosures
Distech HVAC Inc will not lease, sell or distribute your personal information to any third parties, unless we have your permission. We might do so if the law forces us. Your personal information will be used when we need to send you promotional materials if you agree to this privacy policy.
We will not sell or share your data with other third parties, except in the following cases:
If you follow hyperlinks from our Site to another Site, please note that we are not responsible for and have no control over their privacy policies and practices.
How Long We Store Personal Data
User data will be stored until the purpose the data was collected for has been achieved.
You will be notified if your data is kept for longer than this period.
How We Protect Your Personal Data
In order to protect your security, we use the strongest available browser encryption and store all of our data on servers in secure facilities. All data is only accessible to our employees. Our employees are bound by strict confidentiality agreements and a breach of this agreement would result in the employee’s termination.
While we take all reasonable precautions to ensure that user data is secure and that users are protected, there always remains the risk of harm. The Internet as a whole can be insecure at times and therefore we are unable to guarantee the security of user data beyond what is reasonably practical.
How to Access, Modify, Delete, or Challenge the Data Collected
If you would like to know if we have collected your personal data, how we have used your personal data, if we have disclosed your personal data and to who we disclosed your personal data, if you would like your data to be deleted or modified in any way, please contact our privacy officer here:
Distech HVAC Inc.
inquiries@distechhvac.com
(905) 643 – 3019
20-1290 Arvin Ave, Stoney Creek, ON. L8E-0H7
Modifications
This Privacy Policy may be amended from time to time in order to maintain compliance with the law and to reflect any changes to our data collection process. When we amend this Privacy Policy we will update the “Effective Date” at the top of this Privacy Policy. We recommend that our users periodically review our Privacy Policy to ensure that they are notified of any updates. If necessary, we may notify users by email of changes to this Privacy Policy.
Complaints
If you have any complaints about how we process your personal data, please contact us through the contact methods listed in the Contact Information section so that we can, where possible, resolve the issue. If you feel we have not addressed your concern in a satisfactory manner you may contact a supervisory authority. You also have the right to directly make a complaint to a supervisory authority. You can lodge a complaint with a supervisory authority by contacting the Office of the Privacy Commissioner of Canada.
Contact Information
If you have any questions, concerns, or complains, you can contact our privacy officer, Distech HVAC Inc, at:
Distech HVAC Inc.
inquiries@distechhvac.com
(905) 643 – 3019
20-1290 Arvin Ave, Stoney Creek, ON. L8E-0H7
DisTech HVAC Inc is a manufacturer’s representative providing high quality hydronic heating systems that are the best in the industry for Eastern Ontario, GTA, & Niagara. We take a step beyond the competition. When you need us we are there.
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